Raven is a modern telehealth platform that connects patients with Canadian doctors and pharmacies. We provide an easy-to-use interface for users to chat to doctors, and for pharmacies to fulfill their orders. If a treatment plan has been prescribed, orders are automatically refilled every month and shipped discreetly to your home. Delivery is always on us, and you are free to pause your treatment at any time.
If a Raven physician decides that you’re suitable, a treatment plan and prescription will be created for you after your online visit. Our physicians uphold the highest of Canadian medical and prescribing standards.
At Raven we take your data security very seriously. All of your data is encrypted and secured meeting all Canadian PHIPA requirements. Access to your medical records are encrypted to protect your data at all times. We’ve designed the Raven platform to comply with all relevant privacy laws and have implemented strict security protocols to protect your information.
Please read our Privacy Policy for more details.
Yes. Raven has built a modern telehealth platform to enable physicians to practice medicine and take care of patients remotely. Every doctor you interact with is licensed to prescribe medicine and treat patients in your province and complies with all governing medical laws in Canada. Telehealth is legal in Canada, and is changing health care for the better.
After your online visit a doctor will complete their initial review of your medical history within 24 hours.
If you’ve been waiting longer than this, please email hello@getraven.com and we’ll take care of it.
We are currently available in Ontario, Alberta, & British Columbia.
We do this to make sure that you’re over 18 and that the prescription is in your correct legal name. Your doctor will need to confirm your identity before treating you via our telehealth platform.
Your online visit costs $99. This does not include the cost of your medication (if prescribed).
Right now for a limited time only, we have a promo on the treatment fee. All online visits are completely free! Promo code will automatically be applied at checkout
Unfortunately we cannot accept returns of prescription products for reuse or resale. However, if you feel we have made an error in the filling of your prescription, please contact us at hello@getraven.com
While we don't offer direct billing. If you have coverage everything you will need for reimbursement will be included in the box.
If you believe you have a medical emergency please contact 911 immediately.
If you believe you are experiencing a side effect and it is not an emergency, please stop taking the medication and message your prescribing physician on Raven and they will be able to recommend an appropriate course of action. Alternatively, feel free to email hello@getraven.com and we will notify the physician on your behalf.
In an emergency, please call 911 immediately.
